Healthcare organizations have just begun becoming accustomed to the idea that readmission rates within 30 days affect reimbursement from CMS. Leaders in these organizations know that patients admitted for medical conditions such as heart failure and pneumonia who come back will...
The Agency for Healthcare Research and Quality (AHRQ) released a September 2013 report on the status of quality measures being used via health information technology (IT). The report, Health IT-Enabled Quality Measurement, surveyed stakeholders of all types, including consumers...
On September 18, the Massachusetts Nurses Association (MNA)-the union that began the "Just Ask" campaign, urging each patient to ask his or her nurses how many people they are caring for that day-kicked off a new signature campaign to put safe patient limits on the ballot for...
In 2010, the Department of Health and the National Health Service (NHS) Institute commissioned King's College in London and The King's Fund to undertake research into what matters to patients and how to measure their feedback. The result is The Patient Experience Book: A...
Most clinicians have probably done it. They might do it out in the open or sneak it in when supervisors aren't watching. Some might do it several times a day, while others might not even realize they're doing it. What are all these people doing? Workarounds.
The National Patient Safety Foundation (NPSF) has awarded a $100,000 grant for a patient safety research project that will examine the mechanisms underlying patient falls in hospitals. The group of researchers and architects will then offer recommendations for improved facility...
Central line infections still plague hospitals. Reducing them is a Joint Commission National Patient Safety Goal (NPSG.07.04.01) and they represent a CMS "never event" that is reported publicly on its Hospital Compare website. Unfortunately, central lines are necessary,...
Data collection and management is a growing field, but Richard Corder, MHA, FACHE, reminds those in healthcare that data is not the end point, but rather a means to an end.
