Quality improvement (QI) and patient safety projects are tough to implement. Most employees resist change and must be constantly encouraged to give new methods a chance. Nurses often begrudge any new documentation or process, fearing it will cut into...
When I was first accepted into my graduate program for healthcare administration, I remember scanning the coursework that I was about to undertake for the next two years. While investigating all the classes, I mentally...
Healthcare providers face a number of difficult challenges in the year ahead, only one of which is to improve patient care while reducing costs. The way to success, according to Maureen Bisognano, president and CEO of the IHI, is to think differently about patient care...
The Joint Commission has opened for field review a proposed requirement intended to establish performance expectations for ORYX accountability measures in hospitals.
Think back to the last time you sought medical care. You went to a healthcare facility trusting that you would be cared for and made to feel safe. However, what if, upon arrival, the forms that you were asked to fill out made you feel discriminated against? What if you were spoken to...
Briefings on Accreditation & Quality - Volume 22, Issue 2
Are you questioning your readiness for the recently approved Joint Commission patient-provider communication standards? Although these standards don’t have a firm implementation date when they will actually be scored, they are available and surveyors will be assessing for compliance in 2011...
Briefings on Accreditation & Quality - Volume 22, Issue 2
