The Joint Commission has proposed a new National Patient Safety Goal (NPSG) for 2014 related to the management of alarms. Field review ended February 26.
Briefings on Accreditation & Quality - Volume 24, Issue 4
Discharge planning and follow-up phone calls are never easy. It's a perennial challenge for healthcare organizations as each tries to find its own pattern or process to maximize the benefits of the calls while minimizing the stress on patients and staff.
In 2011, the 311-bed Lucile Packard Children's Hospital in Palo Alto, Calif., was beginning to use its Packard Quality Management System as a methodology for improvement, empowering employees to identify and solve routine work problems, and design and implement better...
Briefings on Accreditation & Quality - Volume 24, Issue 4
Massachusetts General Hospital (MGH) recently developed a protocol to use a Web-based standardized clinical encounter to evaluate providers' ability to assess the risk of suicide.
Healthcare has come a long way in identifying safety issues-even the possibility of safety issues-but as many quality directors and frontline staff know, identifying is not solving.
Briefings on Accreditation & Quality - Volume 24, Issue 4
Hospitals in Connecticut—from Bridgeport to Greenwich and beyond—have looked toward the aviation industry and other high-risk professions to help them operate more smoothly and safely, according to the...
