The Joint Commission has just left your hospital. First, make sure to celebrate the conclusion of the survey. Although the organization likely has RFIs, the number of RFIs is hopefully dwarfed by the areas in which your hospital has demonstrated full compliance. Communicate the conclusion of the...
The Agency for Healthcare Research and Quality (AHRQ) released a September 2013 report on the status of quality measures being used via health information technology (IT). The report, Health IT-Enabled Quality Measurement, surveyed stakeholders of all types, including consumers...
Briefings on Accreditation & Quality - Volume 24, Issue 12
One of the major changes the final omnibus rule places on providers and business associates is the presumption that any unauthorized use or disclosure of unsecured protected health information (PHI) is a "breach." Specifically, the omnibus rule states that:
On September 18, the Massachusetts Nurses Association (MNA)-the union that began the "Just Ask" campaign, urging each patient to ask his or her nurses how many people they are caring for that day-kicked off a new signature campaign to put safe patient limits on the ballot for...
In 2010, the Department of Health and the National Health Service (NHS) Institute commissioned King's College in London and The King's Fund to undertake research into what matters to patients and how to measure their feedback. The result is The Patient Experience Book: A...
We know that measuring healthcare quality helps healthcare systems improve. But we could and should be doing it a lot better. Click the link above to read more.
AHAP’s own Jodi Eisenberg was recently interviewed on the changing world of accreditation. AHAP has been given permission to reprint the contents of that Q and A. Click the link above to read more.
During a recent Joint Commission survey, a question was raised regarding the “length” of nurse call cords (it appears that the surveyor indicated that the end of the cord should be an inch above the finished floor). Click the link above to read more.
